Privacy policy
Last updated: July 24, 2026
Coinbase, Inc. (Coinbase, we, us, or our) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you participate in the Coinbase Research survey.
1. Information we collect
We may collect the following types of information through the survey:
- Crypto experience level, portfolio size ranges, and trading frequency
- Security practices, including hardware wallet usage
- Platform and exchange preferences
- Contact information, including full name, email address, and phone number
- Device and browser information for fraud prevention and analytics
2. How we use your information
We use survey data to:
- Conduct internal market research and product development
- Improve the Coinbase user experience and educational materials
- Contact you about follow-up research opportunities, if you consent
- Detect and prevent fraud, abuse, or technical issues
- Comply with legal obligations
3. How we share your information
We do not sell your personal information. We may share anonymized, aggregate insights with trusted partners or in public research reports. We may also share information with service providers who assist us with data hosting and analysis, subject to confidentiality obligations.
4. Data retention
We retain survey responses for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. You may request deletion of your contact information by emailing us.
5. Security
We implement technical and organizational measures to protect your information, including encryption in transit, access controls, and SOC 2-compliant hosting environments. No method of transmission over the internet is completely secure, however.
6. Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at privacy@coinbase.com.
7. Cookies and analytics
This survey site may use essential cookies and analytics tools to understand usage patterns and improve performance. We do not use advertising cookies on this site.
8. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date.
9. Contact us
If you have questions about this Privacy Policy or our data practices, contact us at privacy@coinbase.com or Coinbase, Inc., 100 Pine Street, Suite 1250, San Francisco, CA 94111.