Security & fraud prevention
Last updated: July 24, 2026
Coinbase takes security seriously. This page outlines the measures we use to protect the survey site and how you can avoid scams impersonating our research team.
How we protect this survey
- All traffic is encrypted with TLS 1.2 or higher.
- Survey responses are stored in SOC 2 Type II-compliant infrastructure.
- We apply strict access controls and logging to all survey data.
- Our servers are protected by firewalls, intrusion detection, and regular security reviews.
- We do not ask for passwords, seed phrases, or private keys in this survey.
How to identify legitimate communications
Official Coinbase Research communications will:
- Come from an @coinbase.com email address
- Never ask for your password, recovery phrase, or private key
- Never ask you to send cryptocurrency or money
- Link only to official coinbase.com domains or this survey domain
Common scam warning signs
- Messages claiming you have won a prize for taking the survey
- Requests to connect your wallet or approve transactions
- Urgent threats or pressure to act immediately
- Links to lookalike websites with misspelled domains
- Requests to download software or remote-access tools
What to do if you suspect fraud
If you receive a suspicious email, message, or phone call claiming to be from Coinbase Research, do not respond or click any links. Forward the message to security@coinbase.com and report it through the official Coinbase Help Center if applicable.
Responsible disclosure
If you believe you have discovered a security vulnerability in this survey site, please report it to security@coinbase.com. We appreciate responsible disclosure and will investigate all reports promptly.